We help Ottawa small businesses streamline operations through AI automation, workflow improvement, and practical business systems, built by a former bank-side Business Analyst.
Every engagement starts with one question: what is your team doing by hand that a system should be doing for them?
We sit with your team, map your workflow, and find where time is leaking. You get a written roadmap of what to automate, in what order, and what each piece is worth.
Intake forms, reminders, follow-ups, reporting, document generation. Built to fit how you actually run, not a template pulled off a shelf.
CRM setup, lead routing, drip sequences, nurture flows. So leads stop falling through the cracks.
Custom AI tools your team will actually use: quoting, scheduling, knowledge lookup, all trained on your business.
Call-heavy operations are our home turf. We tighten scripts, routing, and post-call admin so reps spend their time on customers, not paperwork.
One screen with the numbers that matter. Built so an owner can glance at it Monday morning and know what to do.
A simple three-step engagement designed to get a real result on the board before you commit to anything bigger.
We spend time with your team, walk the workflows, and deliver a roadmap of what to automate, in what order, and the ROI on each piece.
We build the highest-impact automations from the roadmap, integrated into the tools you already use. Tested with your team before going live.
Monthly support keeps everything running, plus continuous improvements as the business grows. You get a system that gets better, not one that rots.
Pricing depends on scope. We're upfront on the discovery call, we don't pitch enterprise numbers at small businesses, and yes — we take small jobs.
A working session with your team — in person if you're in Ottawa, over Zoom if you're not. You walk away with a written automation roadmap, ROI estimates, and a clear plan you can act on with or without us.
You already know what you want automated. We scope it on a 20-minute call and get back to you with a fixed quote within 48 hours. Single-workflow jobs are smaller than you'd think — we take them.
A monthly retainer to keep your systems running and improving as the business changes. Bug fixes, change requests, monitoring, and the occasional new automation as you find them.
Not sure where to start? Begin with an audit — the fee is credited toward any build that comes after.
Ottawa Automation Consulting is run by Bradley Ellison out of Ottawa. Bradley spent years as a Business Analyst at Chase and Scotiabank in call-center and operations environments. The work was unglamorous: reviewing processes, mapping workflows, hunting down inefficiencies, and automating the manual stuff away.
More recently, he's been operating online businesses full-time, including CastHost, a long-running internet radio and hosting platform.
Most Ottawa small businesses have never had a real Business Analyst sit down and look at their operations. That's the gap we fill, without the agency price tag.
Tell us what's eating your week. If we can help, we'll put together an audit proposal. If we can't, we'll point you somewhere that can.